About us
Treating you and your pet like part of our family
Our story
Our journey started in 2015 with three practices, including Minster Vets in York, where our CEO and founder Jo Malone was a vet.
In collaboration with other experienced veterinary professionals, Jo set out to create a caring group of veterinary practices and businesses who share the same purpose of caring for animals, for the people who love them, and for each other. As part of VetPartners, our teams have more expertise, knowledge and support to call on whenever it’s needed, while having the autonomy to recommend the care they believe is right for your pet, in collaboration with you.
Today we’re proud to have developed a supportive group of over 500 diverse small animal, equine, farm, mixed and referral practices across the UK, who share a commitment to treating every animal like one of their own, whilst offering services to meet the needs of the local communities they serve.
We’ve also diversified to include other veterinary businesses, like nursing schools, laboratories and pet crematoriums, allowing us to give back to our profession and offer even more services to our clients.
You know your pet better than anyone, and we’re here to help you make the right decisions and ensure that your pet always receives the best care.
Our group is defined by five key values: being respectful, working in collaboration, supporting each other and being dedicated and approachable.
In short, we work together to support our patients, clients and each other.
-
Approachable
We create a culture of warmth and belonging
We have a personal approach, an open and inclusive environment for you to thrive in.
-
Respectful
We respect one another
Everyone makes the tea here. We listen – everyone’s opinion counts. We act with humility, empathy and integrity.
-
Collaborative
We work together
We believe in true partnership, working with support and collaboration to deliver our mission. You are part of our family.
-
Supportive
Learning is part of our DNA
We develop individuals, practices and teams.
-
Dedicated
We’re solution focused and accountable
We look for better ways to do things, our actions matter. We’re resilient, adaptable and self-aware.
Supporting our pets, people and profession
As a vet-led group of practices and businesses, we understand what’s important to pet owners.
Our practice-focused, collaborative way of working means that we can anticipate, and then deliver, exactly what our patients and clients need.
Bolstered by our friendly central support team, our practices are supported in all areas, from their day-to-day clinical work to finance, human resources and marketing.
By continually investing in our sites and the careers and wellbeing of our teams, we give our people the tools needed to thrive in their roles, allowing them to deliver the highest levels of care to you and your pet.
-
We’re committed to progressing veterinary care
Together, we’re always striving to improve and progress veterinary care for the benefit of our patients, clients and the wider profession.
Our teams, practices and businesses have formed a thriving clinical community, who share knowledge, review the latest findings, develop resources and ensure that your pet receives the best care the veterinary profession has to offer.
-
Taking care of your pet and our planet
Our responsibility to our patients and clients goes hand in hand with our commitment to protecting our environment.
We endeavour to work as sustainably as possible, through cutting back on our energy consumption, avoiding single-use plastics, recycling and developing outdoor spaces for our clients, patients, teams and wildlife to enjoy.
Find your local VetPartners vet
Want great care that feels personal? Find a VetPartners practice near you.